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Frequently asked questions
Can I try TNA Suite for free?
Yes you can! All of our Suite Apps support a freemium plan. Simply create your account for one of the Apps start using TNA Suite! Benefit from easy campaign creation, scheduling posts or scheduling Facebook or Instagram campaign assets.
Do you also have pricing for agencies to use the platform?
Yes we do! Just contact us for a detailed offer.
What payment methods do you support?
You can use credit card, debit card or PayPal to pay for your advertising credit or subscription plans at TNA Suite. Get in touch with us if you would like to use a different payment method.
What if I need help, is there support available?
Of course! We've lots of articles to help you out on our Knowledge Base. Couldn't find the answer? No worries, our support team is happy to help you out! Just send us a message via the chat and our customer success team will get back to you as soon as possible.
What about EU privacy legislations?
Don't worry - TNA Suite always makes sure to comply with any updates of the GDPR.
Will I be able to upgrade my subscription plan if I want to?
Yes! Upgrade your subscription plan in your billing overview or just contact us and we will help you with the upgrade. You will only need to pay the difference. We also offer automatic upgrade. Simply check the checkbox in the billing settings and we will automatically upgrade your subscription. This option prevents your account from stop running.